Free standard shipping on orders over $49
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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1. Use sulfate-free shampoo.
2. Use a good detangler conditioner. with a proper brush start at the ends. and work your way up. Sectioning helps!
3. Deep conditioner at least 1x month.
4. If natural. twist. braid. or do a ponytail. if relaxed wrap or ponytail. and then use a silk scarf or bonnet to sleep. or a satin pillowcase. Let's keep moisture on our hair!
5. Treat your scalp. it's accessible so take advantage of it.
6. Do not abuse hot tools and apply heat protectants before using them.
7. Be gentle. even though my knots are tight. remember this is manual work. the gentler you are while brushing and styling the more will they last and you will also prevent breakage.
Length: 12 in
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